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Terms & Conditions

Last Updated: September 9, 2026
Welcome to Divine Spirit. These Terms & Conditions (“Terms”) govern your use of the Divine Spirit website and your purchase of products from our online store. By accessing our website, placing an order, or using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website.
 
1. ABOUT DIVINE SPIRIT
Divine Spirit is an online store offering crystals, gemstones, jewelry, spiritual and meditation accessories, cleansing products, incense, sage, palo santo, decorative items, gift sets, and other related products.
Our website is hosted through the Wix platform.
2. ONLINE STORE USE
By using our website or placing an order, you represent that you are legally permitted to make purchases through the website.
You agree not to use our website or products for any unlawful or fraudulent purpose or in a way that interferes with the operation or security of the website.
We reserve the right to refuse or cancel an order when reasonably necessary, including suspected fraud, payment issues, product availability problems, incorrect pricing, or violations of these Terms.
3. PRODUCT INFORMATION
We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, colors, materials, and other product information.
However, many Divine Spirit products contain natural materials.
Crystals, gemstones, minerals, shells, wood, and other natural products may naturally vary in:

  • Color

  • Shape

  • Size

  • Weight

  • Pattern

  • Texture

  • Transparency

  • Inclusions

  • Natural markings

These variations are part of the natural characteristics of the products and do not necessarily constitute defects.
Computer and mobile screens may also display colors differently.
Unless a listing specifically states that you will receive the exact item pictured, product photographs may represent the general appearance of the item you will receive.
4. CRYSTALS & METAPHYSICAL INFORMATION
Divine Spirit may provide traditional, cultural, spiritual, or metaphysical information regarding crystals, gemstones, meditation, cleansing practices, or other products.
This information is provided for educational, cultural, spiritual, and entertainment purposes only.
Statements regarding the spiritual, energetic, or metaphysical properties of crystals and other products are based on traditions, beliefs, and personal practices and are not scientifically guaranteed results.
Divine Spirit does not guarantee that any crystal, gemstone, spiritual product, ritual item, or practice will produce a particular physical, emotional, financial, spiritual, or other result.
Our products and information are not intended to diagnose, treat, cure, or prevent any disease or medical condition and should not replace professional medical, psychological, legal, or financial advice.
5. PRODUCT SAFETY
Customers are responsible for using products safely and according to any applicable instructions.
Some products may contain small pieces, natural materials, fragrance ingredients, smoke-producing materials, oils, herbs, resins, or other substances that may not be appropriate for every person, pet, or environment.
Incense, candles, sage, palo santo, resins, and other burnable products should never be left burning unattended and should be kept away from children, pets, flammable materials, and unsafe surfaces.
Customers should discontinue use of any personal-care or fragrance product if irritation or an adverse reaction occurs and seek appropriate professional advice when necessary.
6. PRICING
All prices are displayed in the currency indicated on the website.
Prices may change without prior notice.
We reserve the right to correct typographical errors, inaccurate prices, promotional errors, or other mistakes appearing on the website.
Applicable taxes and shipping charges may be added during checkout.
7. PAYMENT
Payment must be completed using one of the payment methods available during checkout.
Payments may be processed through Wix Payments or other third-party payment providers.
By submitting payment information, you represent that you are authorized to use the selected payment method.
We do not guarantee that every payment method will always be available.
8. ORDER ACCEPTANCE
Receiving an order confirmation does not necessarily mean that an order has been finally accepted.
We reserve the right to cancel or decline an order when reasonably necessary due to:

  • Product availability

  • Pricing or listing errors

  • Payment authorization problems

  • Suspected fraudulent activity

  • Shipping restrictions

  • Website or technical errors

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded according to the original payment method where reasonably possible.
9. SHIPPING
Shipping times shown on our website are estimates and are not guaranteed delivery dates.
Delivery may be affected by circumstances outside Divine Spirit's reasonable control, including carrier delays, weather, holidays, transportation disruptions, incorrect addresses, customs processing, or other unforeseen circumstances.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please review our separate Shipping Policy for additional information.
10. RETURNS & REFUNDS
Returns, exchanges, cancellations, damaged-item claims, and refunds are governed by our Return & Refund Policy.
Customers should review that policy before making a purchase.
11. PROMOTIONS, DISCOUNTS & FREE GIFTS
Promotions, discount codes, giveaways, and free gifts may be subject to additional conditions and may be changed or discontinued where permitted by law.
Unless otherwise stated, discount codes cannot be combined.
Free promotional gifts generally have no cash value and may vary depending on availability.
12. INTELLECTUAL PROPERTY
Unless otherwise stated, content created for the Divine Spirit website—including our branding, written product descriptions, graphics, photographs, logos, designs, and other original content—is owned by Divine Spirit or used with permission.
You may not reproduce, copy, distribute, sell, modify, or commercially exploit our protected content without appropriate permission.
13. CUSTOMER REVIEWS & CONTENT
If you voluntarily submit a product review, photograph, testimonial, comment, or other content to Divine Spirit, you represent that you have the right to submit that content.
Where permitted by applicable law and subject to the permissions you provide, Divine Spirit may use submitted reviews or content in connection with our store and marketing.
You may not knowingly submit unlawful, fraudulent, defamatory, infringing, or misleading content.
14. THIRD-PARTY SERVICES
Our website may contain links to or integrations with third-party services, including payment providers, social media platforms, shipping companies, and other websites.
Divine Spirit does not control the policies, content, availability, or practices of independent third parties.
Your use of third-party services may be governed by their own terms and privacy policies.
15. WEBSITE AVAILABILITY
We work to maintain a functional and secure website, but we cannot guarantee uninterrupted or error-free access.
The website may occasionally be unavailable because of maintenance, technical problems, Wix platform issues, security concerns, or circumstances beyond our reasonable control.
16. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Divine Spirit will not be liable for indirect, incidental, special, or consequential losses arising from use of our website or products where such liability may lawfully be limited.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
17. PRIVACY
Your use of our website is also subject to the Divine Spirit Privacy Policy, which explains how personal information may be collected, used, and shared.
18. CHANGES TO THESE TERMS
We may update these Terms periodically to reflect changes to our business, website, products, policies, or applicable legal requirements.
Updated Terms will be posted on this page with a revised “Last Updated” date.
Continued use of the website after an update constitutes acceptance to the extent permitted by applicable law.
19. GOVERNING LAW
These Terms are governed by the applicable laws of the State of California and the United States, without regard to conflict-of-law principles, except where applicable consumer laws require otherwise.
20. CONTACT US
If you have questions regarding these Terms & Conditions, please contact:
Divine Spirit
Email: [INSERT YOUR BUSINESS EMAIL]
Website: www.shopdivinespirit.com
California, United States

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